Notation Based on the Act on Specified Commercial Transactions
We provide the following information in accordance with the Act on Specified Commercial Transactions.
| Seller / Operator in Charge |
BALANCE Co., Ltd. |
| Address | 26-106 Tonya-cho, Kita-ku, Okayama-shi, Okayama 700-0977, Japan Phone: 086-805-0535 |
| Contact |
Inquiries about products and shipping anachronorm Customer Support info@anachronorm.live - E-mail inquiries are accepted 24 hours a day. - We will reply within a few business days after receiving your inquiry. Telephone inquiries086-805-0535 Telephone inquiries are accepted only from 12:00 to 18:00. We do not accept inquiries on weekends and holidays. Thank you for your understanding. (We will announce year-end/new-year and other company holidays separately on this site.) |
| Sales Price | Shown for each product |
| Additional Fees Other Than Product Price | Shipping
Free shipping within Japan for orders totaling JPY 18,183 (incl. tax) or more Consumption tax |
| Timing and Methods of Payment | Credit card Depends on your card issuer's closing date and contract details. Please check with your card company. For available credit card types, please see the purchase information. Other payment methods Cash on delivery PayPal Convenience store payment Rakuten Pay Mobile payment (QR code) WeChat Pay Alipay PAYCO AlipayHK Paidy |
| Shipping | Products are shipped via Yamato Transport. |
| Delivery Time | Credit card: Delivered on your requested date. If no date is specified, we usually ship within 3 business days after receiving your order. |
| Cancellations, Exchanges, and Returns |
We do not accept returns, exchanges, or cancellations due to customer reasons such as ordering the wrong item or dissatisfaction with the delivered product. Please note that we also cannot accept returns, exchanges, or cancellations in the following cases. • The delivered product is damaged or soiled. *Our brand has many processed items; stains in the design are not accepted. • The product has been soiled/damaged/modified/cleaned/washed by the customer or otherwise is in a different condition from when shipped. • Accessories (tags, etc.) are damaged, lost, or discarded and the product is not in complete condition. • The returned product is significantly different from its condition at shipment. However, if the return meets our return conditions, we will accept it. • A product different from the order arrived. • The delivered product is damaged or soiled. *Our brand has many processed items; stains in the design are not accepted. |