Privacy Policy
- 1. Acquisition, Use, and Provision of Personal Information
On this site, we properly acquire, use, and provide customers' personal information, and do not handle personal information beyond the scope necessary to achieve the specified purposes of use. If we handle personal information beyond the purposes of use, we will obtain the individual's consent in advance.
- 2. Purposes of Use of Personal Information
On this site, personal information is used for the following purposes.
- (1) To accept orders, process payments, and ship products
- (2) To respond to customer inquiries and provide after-sales service
- (3) To provide customers with information about this site and EC e-commerce sites operated by BALANCE Co., Ltd.
- (4) To use as statistical information for marketing analysis of this site and for developing new products and services by BALANCE Co., Ltd.
- (5) For other necessary communications related to site operations and for improving customer services
- 3. Laws, Guidelines, and Standards Related to Personal Information
We comply with laws, government guidelines, and other standards related to personal information.
- 4. Safe Management of Personal Information
We take reasonable preventive and corrective measures against unauthorized access to personal information, leakage, loss, destruction, or tampering.
- 5. Cookies
This site uses technology called cookies. A cookie is a mechanism that stores usage history and input content exchanged between the browser and the server as a file on the customer's computer when the customer uses a web page.
This site provides services on the premise of using cookies for customer convenience. If you do not allow the use of cookies, some services on this site may not be available. You can configure your browser to allow or block cookies. Please check your settings as needed.
- 6. Outsourcing of Personal Information Handling
As stated in "2. Purposes of Use of Personal Information", the Company outsources certain operations to external vendors within the scope necessary to carry out transactions such as the sale and delivery of products sold on this site.
We conclude contracts with each contractor regarding the handling of personal information to ensure that they do not use personal information for purposes other than performing the outsourced work and that they manage it properly, and we sufficiently manage and supervise the performance of their work.
- (1) When we have notified or publicized in advance and the customer has given consent
- (2) When required by law
- (3) When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the individual's consent
- (4) When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the individual's consent
- (5) When it is necessary to cooperate with a national agency, local government, or a party entrusted by them in performing duties prescribed by law, and obtaining the individual's consent may impede the performance of those duties
- 7. Regarding Disclosure, Correction, Deletion, etc. of Personal Information (Confirmation Required)
Customers may confirm, correct, delete, suspend use, or erase (and stop third-party provision of) their personal information by the prescribed method on this site. For other requests, please contact the contact information listed below. We will handle procedures and responses for disclosure requests.
- 8. Complaints and Consultations Regarding Personal Information
For complaints or consultations regarding the handling of personal information on this site, please contact the <Contact for inquiries about this site> below.
<Contact for inquiries about this site>
ANACHRONORM Customer Center
Phone: 086-805-0535
Hours: 12:00 - 18:00 (excluding Saturdays, Sundays, and holidays)E-Mail: info@anachronorm.live
- Inquiries by E-Mail are accepted 24 hours a day.
- We will reply within a few business days after receiving your inquiry. - 9. Changes to the Privacy Policy
To appropriately protect personal information, we will continuously review our efforts and revise the privacy policy as needed.
- Established on: January 30, 2021
BALANCE Co., Ltd. (hereinafter "the Company") recognizes that all personal information obtained in operating ANACHRONORM (https://anachronorm.live/) (hereinafter "this site") is an important asset, and handles personal information as follows so that customers can use this site with peace of mind.